Luxury 450-Room Resort
Miami Beach, Florida
Outcome: 100% guest Wi-Fi coverage • 34% increase in spa bookings • Zero network outages in 18 months
The Challenge
Guests experienced daily disconnects, slow streaming, and frustrating captive portal failures. Staff devices dropped constantly, and the legacy system offered no analytics or revenue opportunities during peak season.
Our Solution
- High-density Ruckus Wi-Fi 6 deployment with Ekahau-optimized site survey
- Fully segmented guest, staff, POS, and IoT networks (PCI & HIPAA compliant)
- PMS-integrated captive portal with social login and real-time guest analytics
- Redundant fiber internet + automatic 4G/5G failover
- 24/7 proactive monitoring with 15-minute onsite response SLA
“NetFusion didn’t just fix our Wi-Fi — they turned connectivity into a revenue driver.”
— Director of IT, Miami Beach Resort